LUXBOSS provide services to you subject to the following conditions.
If you visit or shop at LUXBOSS , you accept these conditions Please read them carefully. By placing an order with LUXBOSS you are signifying your acceptance and agreement to be bound by the stipulations set forth on our website.
OUR GUARANTEE
Client satisfaction is our main priority. LUXBOSS is commited to producing goods of superior craftmanship and quality. We guarantee that all our products will be delivered to you in new condition without damage or fault in craftmanship. A guarantee will not apply if the product is damaged after the date of delivery.
SHIPPING COURIER
Luxboss.com offers 3 shipping methods you can choose from when placing your order: FEDEX Express, DPD Classic and Regular Airmail. You will be able to select your favorite shipping option within the Shopping Cart page.
|
DPD Classic |
FEDEX Express |
Regular Airmail |
| Country |
Time |
Cost |
Time |
Cost |
Time |
Cost |
| USA |
n/a |
1 |
$54 |
up to 15 |
Free |
| Canada |
n/a |
1 |
$54 |
up to 15 |
Free |
| Albania |
n/a |
3 |
$65 |
up to 10 |
Free |
| Andorra |
n/a |
1-2 |
$64 |
up to 10 |
Free |
| Austria |
3-4 |
$16 |
1 |
$64 |
up to 10 |
Free |
| Belarus |
n/a |
2-3 |
$65 |
up to 10 |
Free |
| Belgium |
6 |
$26 |
1 |
$64 |
up to 10 |
Free |
| Bosnia and Herzegovina |
n/a |
3-4 |
$65 |
up to 10 |
Free |
| Croatia |
n/a |
2-3 |
$65 |
up to 10 |
Free |
| Czech Republic |
5 |
$26 |
1-2 |
$65 |
up to 10 |
Free |
| Denmark |
6 |
$26 |
1 |
$64 |
up to 10 |
Free |
| Estonia |
7 |
$41 |
2-3 |
$65 |
up to 10 |
Free |
| Faroe Islands |
n/a |
2 |
$71 |
up to 10 |
Free |
| Finland |
7 |
$41 |
1-2 |
$64 |
up to 10 |
Free |
| France |
6 |
$26 |
1 |
$64 |
up to 10 |
Free |
| Germany |
4-5 |
$16 |
1-2 |
$64 |
up to 10 |
Free |
| Gibraltar |
n/a |
2 |
$71 |
up to 10 |
Free |
| Greece |
1-4 |
$12 |
1-2 |
$64 |
up to 10 |
Free |
| Holy See (Vatican City) |
n/a |
1 |
$64 |
up to 10 |
Free |
| Hungary |
2-3 |
$16 |
1 |
$65 |
up to 10 |
Free |
| Iceland |
n/a |
1-2 |
$64 |
up to 10 |
Free |
| Ireland |
7 |
$41 |
1-2 |
$64 |
up to 10 |
Free |
| Italy |
5 |
$26 |
1-2 |
$64 |
up to 10 |
Free |
| Latvia |
8 |
$41 |
2-3 |
$65 |
up to 10 |
Free |
| Liechtenstein |
n/a |
1 |
$64 |
up to 10 |
Free |
| Lithuania |
7 |
$41 |
2-3 |
$65 |
up to 10 |
Free |
| Luxembourg |
6 |
$26 |
1 |
$64 |
up to 10 |
Free |
| Macedonia |
n/a |
2-3 |
$65 |
up to 10 |
Free |
| Malta |
n/a |
2 |
$69 |
up to 10 |
Free |
| Moldova |
n/a |
2-3 |
$65 |
up to 10 |
Free |
| Monaco |
n/a |
1 |
$64 |
up to 10 |
Free |
| Netherlands |
6 |
$26 |
1 |
$64 |
up to 10 |
Free |
| Norway |
n/a |
1-2 |
$64 |
up to 10 |
Free |
| Poland |
5 |
$26 |
1-2 |
$65 |
up to 10 |
Free |
| Portugal |
8 |
$41 |
1-2 |
$65 |
up to 10 |
Free |
| Romania |
1-2 |
$12 |
2-3 |
$65 |
up to 10 |
Free |
| San Marino |
n/a |
1-2 |
$64 |
up to 10 |
Free |
| Slovakia |
3 |
$26 |
2 |
$65 |
up to 10 |
Free |
| Slovenia |
4 |
$26 |
2-3 |
$65 |
up to 10 |
Free |
| Spain |
7 |
$41 |
1-2 |
$64 |
up to 10 |
Free |
| Sweden |
7 |
$41 |
1-2 |
$64 |
up to 10 |
Free |
| Switzerland |
n/a |
1 |
$64 |
up to 10 |
Free |
| Ukraine |
n/a |
2-3 |
$65 |
up to 10 |
Free |
| United Kingdom |
7 |
$26 |
1-2 |
$64 |
up to 10 |
Free |
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| *Time is measured in business days |
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CUSTOMS, DUTIES AND IMPORT LICENCES/PERMITS
Please note that customs policies vary from country to country. You may be subjected to import duties and taxes. Customers are responsible for all customs duties and taxes from their own countries. Each country has its own customs clearance processes. Should your country`s Customs Department choose to inspect your package(s), there may be a delay in delivery. Certain countries have import restrictions and require permits or licences to receive goods from overseas. We advise you to learn your country`s regulations prior to ordering from LUXBOSS . We are NOT responsible for any confiscated, refused or rejected parcels. There will be no refund on shipping costs if your parcel is rejected, returned by customs or because of a failed delivery attempt. There will be no refund if products are returned in damaged condition not caused by the original delivery or if the order is confiscated by customs/other authorities in your country. Please know the rules and regulations of your country before you order.
SHIPPING DELAYS
We can not account for shipping delays caused by Holiday Seasons, Winter Delays, Traffic Accidents, Natural Disaters or any courier mishaps. We can only go by the information the courier has given us at the time of your order. Please allow an extra 1-2 days for delivery due to Holiday Seasons, Winter Delays this is just a precaution given by all couriers.
LOST PARCEL CLAIMS
We will refund your order in full if the parcel is proved to be lost. If we have delivery confirmation showing that the parcel has been successfully delivered, we will not issue any refunds. For this reason, we strongly advise our customers to use their home addresses for delivery.
For customers living in an apartment building, please make sure you have given us your suite/unit number. We are not responsible for parcels that are delivered successfully but not received by the intended customers if the correct unit numbers of the apartment building are not provided.
UNCLIMED, REFUSED PARCELS AND WRONG ADDRESSES
Please make sure that you have given us the correct shipping address. LUXBOSS is not responsible for lost or misdirected orders due to incorrect addresses provided by customers, or refused/unclaimed parcels. Should a parcel (including parcels with free shipping) return to LUXBOSS due to an inaccurate shipping address, LUXBOSS will re-send the shipment to the correct address at the customer`s expense. LUXBOSS will contact the customer prior to re-sending the shipment to confirm the address and will not send the order until the shipping charges are fully paid.
Unclaimed parcels are not refundable if customers do not accept the parcels or pick up the parcels at their local post office when a notice is left for pick up. We will not issue any refund for unclaimed parcels.
RETURNS, EXCHANGE AND REFUND POLICIES
- Please email contact us to obtain return instructions.
- All return or exchange is subject to approval.
- All return or exchange should request within 7 days of delivery of a shipment.
- Shipping, handling, and transaction fees are not refundable except if the return / exchange is a result of our error.
- We do not accept returns of:
:: Any item that is not in its original condition, is damaged, or is missing parts.
Please do not send us items that do not meet the conditions listed above, as we do not issue refunds for non-qualifying items and cannot return the items to you. We cannot accept returns of opened items or items returned more than 7 days after delivery.
DEFECTIVE ITEM
- Please email contact us to obtain return instructions.
- We will send replacement, exchange or refund all defective items at no cost to buyer.
- We will inspect items that are claimed as defective. If item is not defective after testing, buyer will pay for shipping for re-send, or Shipping, handling, and transaction fees are not refundable for refund.
- We will notify customer via e-mail of refund once we have received and processed the returned item. Customer can expect a refund in the same form of payment originally used for purchase within 5 to 7 business days of our receiving return package.
- Please package the return item carefully as we are not responsible for any damage that may occur when you ship it back.
- All return package should send to:
LUXBOSS ADRRESS: EUROPE, BULGARIA, 4023 PLOVDIV, jk TRAKIA, bl. 151, entr. J, ap. 17; tel: +359 883 313208
WRONG ITEM OR QUANTITY SHIPPED
If we make an error with your order, please notify us right away (within 7 days of receiving your shipment). We will remedy the mistake with the correct product. In the rare circumstance where the product is no longer available, we will help you select an alternative or credit your account.
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Luxury neckties, dress shirts, leather belts, cuff-links and more men's fashion
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